The eSourcing Capability Model for Service Providers (eSCM-SP) was developed by the IT Services Qualification Center (ITsqc) at Carnegie Mellon University. This is a “best practices” model that provides a framework for the sourcing service providers to manage risks and improve their service capabilities across the sourcing lifecycle.

eSCM-SP provides a three-dimensional model. These dimensions include sourcing lifecycle, capability areas, and capability levels.

DQS is one of only a few organizations authorized by the ITsqc to provide evaluation and training services.

** SM: eSCM, SEI are service marks of Carnegie Mellon University

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